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The Priory Hospital North London Good

All reports

Inspection report

Date of Inspection: 13 November 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we have gathered about The Priory Hospital North London, looked at the personal care or treatment records of people who use the service, carried out a visit on 13 November 2012 and observed how people were being cared for. We talked with people who use the service and talked with staff.

We were accompanied by a Mental Health Act commissioner who met with patients who are detained or receiving supervised community treatment under the Mental Health Act 1983.

Our judgement

There were enough qualified, skilled and experienced staff to meet patient’s needs.

Reasons for our judgement

We carried out this unannounced inspection to check whether the provider had made improvements following an inspection of the service in May 2012. At the inspection in May 2012 we found that the provider had not taken appropriate steps to ensure that, at all times, there were sufficient skilled and experienced staff on duty to care for the young people safely.

During this inspection we found that the provider had employed several new permanent qualified nurses. The use of agency nurses had been greatly reduced and staff told us they were now only occasionally used. When not enough staff were available to meet the needs of the young people regular ‘bank’ staff were used who knew the young people. All three staff members we spoke with told us that the numbers of staff on the unit had increased and were sufficient. This helped ensure that the young people could take part in activities and spend time with staff when they wished to. Only one patient required one-to-one observation on the day of our visit which meant there were several other staff available to meet the needs of the other twelve young people on the unit.