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The Priory Hospital North London Good

All reports

Inspection report

Date of Inspection: 21 October 2010
Date of Publication: 21 December 2010
Inspection Report published 21 December 2010 PDF

Overview

Inspection carried out on 21 October 2010

During an inspection in response to concerns

We visited two wards in the hospital, the adult Ward and the adolescent Ward. Young people on the adolescent Ward told us they took part in a range of therapies and activities. One said they had found the therapy �very helpful� and commented that �staff don�t push too much and also don�t let me sit back either�. They said that therapy had helped them to express their feelings more and they liked the support they got from other young people. One said �it feels like being part of a family�. They told us that a community meeting was held every morning for staff and young people and that at the meeting the �young people can have their say� and their views are �taken on board by staff�.

Negative comments we received from the young people included �we don�t get talked to enough� by staff and some staff interact with the young people whilst others do not. One young person said that they sometimes found it hard to approach staff directly and would like staff to take the initiative more in approaching them. One young person said that staff �say they can�t take you out because they are too short staffed�; and another told us �when things get out of control there are never enough staff�

The patients we spoke to on the adult Ward told us that �staff are responsive� and �it is like a hotel here.� They also said they had regular sessions with a psychologist and that staff �are knowledgeable and capable� and �there are loads of activities� including meditation and board games. Patients said staff were respectful and sensitive in their approach towards them and took notice of patient preferences. Patients on both wards described having a choice of food at meal times including a salad bar and said the food was generally, �good� and �properly prepared�