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Inspection report

Date of Inspection: 11 December 2013
Date of Publication: 1 January 2014
Inspection Report published 01 January 2014 PDF


Inspection carried out on 11 December 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of people who used the service, because people had complex communication needs and were not all able to tell us about their experiences.

At the time of our inspection, there were 12 people who lived at the home. We spoke with one person who used the service and two visitors.

We found that care plans were individualised and contained details about people's daily routines, their health care needs and the support they required from staff. Risk assessments were in place to identify and minimise risks as far as possible for people who used the service.

We found that the home had arrangements in place to protect people from the risk of abuse and people appeared comfortable and relaxed when interacting with the staff.

We found that the home had appropriate arrangements in place to manage people�s medicines and staff had received training to administer medicines safely.

We found that there were sufficient staff with the appropriate skills to support people�s needs safely. One member of staff told us �the manager is very approachable and listens; we are a good team�. A visitor told us �staff are supportive; they are really good�.

We found that the home kept accurate records and stored them safely and appropriately, to ensure people's details and information was protected.