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Archived: Woodthorpe Hospital

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Inspection report

Date of Inspection: 13 February 2014
Date of Publication: 8 March 2014
Inspection Report published 08 March 2014 PDF

Overview

Inspection carried out on 13 February 2014

During a routine inspection

We spoke with five patients who used the service, three relatives and 11 members of staff. We also reviewed four medical records.

All the records we reviewed demonstrated clearly that the care had been discussed with the patient using the service. We saw patients signed to consent to their treatment.

We saw that patients were seen as outpatients prior to admission. During these clinic appointments multi-disciplinary pre admission assessments were undertaken. We saw documentation for patients which showed us that consultants, nurses and allied health professionals were involved in patient�s care.

We saw there was a process for identifying staff who were approaching the date for their training or were out of date with their training. This demonstrated that the provider monitored staff development and training attendance and was able to follow up non-attendance.

We saw a selection of comment cards completed by patients. All rated their care as good or excellent. We were also told that an external patient satisfaction survey had been conducted.

We found the medical records and daily records we reviewed were up to date, accurate and fit for purpose. Documentation was complete, detailed and easy to follow. We saw that records were secure and either locked in a filing cabinets, trolleys or within a locked office.