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Archived: Hampden Hall Care Centre Requires improvement

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All reports

Inspection report

Date of Inspection: 26, 29 July 2013
Date of Publication: 5 September 2013
Inspection Report published 05 September 2013 PDF

Overview

Inspection carried out on 26, 29 July 2013

During an inspection in response to concerns

We spoke with seven people and six relatives of people who lived in the home. They told us they were happy with the care that was provided. One person told us the most positive thing about living in the home was, �They�re kind, it�s clean and the staff are nice.� A relative told us �I think the care is excellent.�

People were generally treated with respect by staff and their privacy and dignity was protected. We observed the care on all three floors of the home. We observed how the staff interacted with people. We saw positive interaction between people and the staff members on the first and second floor; however we saw examples of poor interactions between staff and people on the ground floor. The Mental Capacity Act 2005 had not been applied to the care that was being provided to people who lived on the ground floor; this placed them at risk of being deprived of their human rights and liberty.

We examined records relating to care of people and staff recruitment, supervision and training. We found that recruitment records were up to date and appropriate, however this was not reflective of the records in all other areas we inspected.

We noted that staff training and supervision was not up to date and in line with the provider's policy on training and supervision.