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Inspection report

Date of Inspection: 22 June 2011
Date of Publication: 5 August 2011
Inspection Report published 5 August 2011 PDF

Overview

Inspection carried out on 22 June 2011

During a routine inspection

People told us that they are treated well and with respect. We were told that staff respect people�s privacy by the use of curtains and �always� knocking on bedroom doors before entering. People said that they are able to exercise choice in how they spend their time.

People told us that they are asked about their care needs and that staff are responsive when people ask for assistance.

One person said of the service, �I can�t fault it,� and another person said, �I couldn�t wish for more.�

People said that they feel safe at the home and one person said, �There are always staff around.�

One person said that there are enough staff on duty to meet their needs and another person said that this is the case �most of the time,� but that the staff are �sometimes stretched� when there is staff sickness.

People told us that they are supported with their medication.

People said that activities are provided, such as games and entertainment.

The home was said to be clean. One person said, there is regular cleaning and another person said that the home is �spotless.�

People said that they are asked to give their views about the service by a questionnaire provided by the provider.