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Archived: Ridgemoor Good

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Inspection report

Date of Inspection: 10 July 2013
Date of Publication: 13 August 2013
Inspection Report published 13 August 2013 PDF

Overview

Inspection carried out on 10 July 2013

During a routine inspection

When we visited Ridgemoor Road we met seven of the people who lived there. They were not able to tell us very much about the care they received due to their learning disability. We found that people�s needs were being met. We saw staff engaging with people in a friendly and caring way. People had been supported to look their best and they were relaxed and comfortable. Activities were offered and those who enjoyed accessing the community had the opportunity to do this.

The majority of the staff team knew people and their preferences well. The staff were able to tell us about the support people needed with areas such as nutrition and pressure area care. People�s wellbeing and any concerns were taken seriously. Information was shared effectively between staff.

Suitable staffing levels and equipment were in place to meet people�s moving and handling needs safely. The team sought input from external professionals when needed. The staff were suitably trained and felt supported.

The management arrangements had recently been changed and the registered manager was spending just one day a week at the service. The provider formally monitored the quality of the service each month.