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Highfield Care Home Requires improvement

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Inspection report

Date of Inspection: 22 August 2013
Date of Publication: 18 September 2013
Inspection Report published 18 September 2013 PDF | 81.2 KB

Overview

Inspection carried out on 22 August 2013

During a routine inspection

When we inspected Highfield Care Home on 22 August 2013 we spoke with four people living there and looked at six care plans. We also spoke with the relatives of one person who were visiting that day and with three members of the care staff.

We found that people were asked for their consent about their care provision and that, where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

People’s needs were assessed and care and treatment was planned and delivered to meet those individual needs. One person we spoke with told us, “I get everything I need here.” Another person said, “I need help all the time and the staff are really good.”

People who were at risk of developing pressure ulcers had appropriate care plans in place that were followed by the staff.

People's medicine was administered on time and according to their prescription. There were proper arrangements in place for storing and recording medicines.

There were enough staff on duty, including nursing staff, for each of the three shifts to meet people's needs.

Care plans and daily records were stored securely and could be readily accessed by staff. Care plans and records were fit for purpose and ensured people received safe and appropriate care.