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Scenario Management - Riversmede Good

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Inspection report

Date of Inspection: 27 September 2012
Date of Publication: 25 October 2012
Inspection Report published 25 October 2012 PDF


Inspection carried out on 27 September 2012

During a routine inspection

Scenario management Limited began in response to the needs of one person when other services were not meeting his needs. The relatives arranged the purchase of a house and provided a staff team to support him, This gradually led to supporting other people who had behaviour that challenged.

We met all three people living at Riversmede. We spoke with a range of people about the home. They had limited verbal communication and were unable to have a detailed conversation about the care and support they received. However it was clear that they enjoyed a busy and fulfilled lifestyle, going out and about with staff support.

We spoke with the provider, relatives and staff. We also asked for the views of external agencies in order to gain a balanced overview of what people experienced. Relatives told us that they were happy with the care. One relative told us that their family member had a good life at Riversmede and that he was always happy to go back there. Relatives and staff that we spoke with told us routines in the home were flexible.

We observed the care and support provided to people during our visit. We saw staff supporting people sensitively and effectively. Staff were responsive to the needs of the people they were supporting and had time to spend with people. Relatives told us that any health issues or changes in care were discussed with them, so they always felt involved.