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St Catherine's Care Home Good

All reports

Inspection report

Date of Inspection: 5, 10 September 2013
Date of Publication: 29 October 2013
Inspection Report published 29 October 2013 PDF

Overview

Inspection carried out on 5, 10 September 2013

During an inspection in response to concerns

Prior to our visit we received some concerns about standards of care, staffing levels, the administration of medicines and infection control. We looked at these concerns as part of our visit.

People told us that they liked living at the home, however we saw practices which did not promote their health or wellbeing. Care records required development and staffing numbers were impacting on the quality of care being delivered.

Although people received a choice of food and drink, the time spent in the dining area impacted on their well being.

People were not prevented from the risk of infection because appropriate guidance had not been followed and there were inefficient systems in place to reduce the risk and spread of infection.

The time taken to administer medication meant that people did not always receive their medicines in a timely way which meant that people may not receive their medication as required.

Although the provider had systems in place to carry out quality checks we found that these were ineffective.