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St Catherine's Care Home Good

All reports

Inspection report

Date of Inspection: 1 November 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

Overview

Inspection carried out on 1 November 2012

During a routine inspection

People were supported to make decisions and choices regarding their care and treatment. They told us that they were treated with dignity and respect. People told us they could make choices in all aspects of daily living. People told us "I can choose when I get up and go to bed, I can discuss my care." We observed people on both units being offered choices.

People said they were well cared for and liked living at the home. One person said "I get well looked after and my family visit." Although we observed some very positive interactions during our SOFI observations. We also found that some people experienced fewer interactions than others, staff should be mindful of this as this could have a negative impact on an individual's wellbeing.

The home had systems in place to help safeguard people and people told us they felt safe. One person told us "I feel safe and well cared for."

People told us that they liked the staff who supported them. Comments included "I like all of the staff who work here" and "All of the staff are kind, I like them all." Staff were recruited safely with relevant checks being completed before they started work and they received regular training to help keep their knowledge and skills up to date.

All of the people we spoke with said that they would feel confident in raising any concerns. People told us that they could attend meetings and were asked for their views and opinions. They told us that staff were friendly and approachable.