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St Catherine's Care Home Good

All reports

Inspection report

Date of Inspection: 4 November 2011
Date of Publication: 29 November 2011
Inspection Report published 29 November 2011 PDF

Overview

Inspection carried out on 4 November 2011

During a routine inspection

People we spoke with told us that they were happy at St. Catherine's and that staff supported them well. One person said "they look after me very well".

People told us they are asked about their views and preferences and that these are respected.

People told us that they were very happy with the staff at St. Catherine's and the care that they provided. People also told us that their needs were being met. If they were unhappy with anything they would tell the staff, who would then act upon this. Everyone that we spoke with said they didn't have any complaints or concerns about the home.

We also spoke with people's relatives who were visiting the home. They gave positive feedback on St. Catherine's, the staff and their competence in looking after their relatives.