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Inspection report

Date of Inspection: 13 December 2013
Date of Publication: 4 January 2014
Inspection Report published 04 January 2014 PDF


Inspection carried out on 13 December 2013

During an inspection to make sure that the improvements required had been made

We were concerned during our last visit in September 2013 that staff were not receiving regular training, appraisal and supervision. We found there was a lack of systems in place to monitor which staff members had received appraisal, supervision and training and a lack of evidence in staff files to demonstrate staff were appropriately supported or trained. We discussed this with the manager in September and an action plan was put in place to improve the support arrangements for staff.

We looked at the training, appraisal and supervision arrangements again as part of this visit to check that suitable arrangements were now in place. We saw evidence to indicate that there were now systems in place to record and monitor the appraisal, supervision and training of staff. We also reviewed three staff files and found that staff members had received appropriate support in relation to their job role. This assured us that the provider now had suitable arrangements in place to ensure staff members were supported to deliver care safely and to an appropriate standard.