You are here

All reports

Inspection report

Date of Inspection: 16 April 2012
Date of Publication: 8 May 2012
Inspection Report published 8 May 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

The provider was meeting this standard.

User experience

People told us that they found staff to be 'kind, appropriately trained and competent.'

Other evidence

The home has a recruitment policy and procedure which ensured staff were suitable for employment. We spoke to six members of staff who told us they had been recruited by completing an application and attending an interview. There were effective recruitment and selection processes in place.

During the inspection we looked at three staff recruitment files and saw that the required checks were made prior to commencement of employment. We also saw that induction was carried out and competence tested. Staff receive regular supervision and annual appraisal. All staff had attended regular training and updates as required; this ensured people’s needs were met by appropriately trained staff.

We spoke to staff about the training they receive and they told us that training was very good and there were opportunities for personal and professional development.