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Inspection report

Date of Inspection: 27 April 2011
Date of Publication: 28 June 2011
Inspection Report published 28 June 2011 PDF | 110.55 KB

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People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 27/04/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People had lived in safe, accessible surroundings that promoted their wellbeing, but the service had not obtained a legionella certificate on the hot water storage tank to show storage was safe.

User experience

We had not spoken directly to people who used services in assessing this outcome.

Other evidence

We had not intended to assess this outcome but some sample evidence had been viewed in relation to some of the maintenance and safety of the premises. There were up to date landlord's gas safety, electrical installation and wiring, passenger lift and fire safety system certificates seen. There was no legionella safety certificate for the hot water storage tank.

We viewed all of the communal areas of the home and some private bedrooms. The lounge, dining room and kitchen had been well maintained and were clean, well decorated and furnished. The laundry, bathrooms and toilets were appropriate and clean and water temperatures had been controlled by thermostatic control valves. Upper floor bedrooms had been fitted with window restrictors.