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Archived: The Yachtsman Rest Home

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Inspection report

Date of Inspection: 19 February 2014
Date of Publication: 28 February 2014
Inspection Report published 28 February 2014 PDF

Overview

Inspection carried out on 19 February 2014

During a routine inspection

During our inspection we looked at staff training records, staff supervision arrangements, observed for meal times and quality monitoring procedures. We did this because we wanted to identify appropriate arrangements were in place to support staff members. We also wanted to ensure people were having their nutritional needs met.

We spoke with people living at the home, their relatives and staff throughout the inspection. We observed the quality of care and support provided by staff during the inspection.

We found care plan records were up to date and people were happy with the service they were receiving. We found people were supported by staff who had been trained and appropriate support arrangements were in place for them. Good care practices were observed and people told us they were happy with their relatives care. One person said, �My husband has been in the home six years and I am very happy with his care. He is visited every day by a family member and we always find him clean and well presented. When we take him out he always wants to return to the home�. Another person visiting said, �My relative has not been in the home long but seems to be settling well. I have found the staff all very pleasant and friendly�.

During our inspection we contacted the Lancashire contracts monitoring team. They told us they had no concerns about the service.