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Archived: The Yachtsman Rest Home

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All reports

Inspection report

Date of Inspection: 29 November 2012
Date of Publication: 22 December 2012
Inspection Report published 22 December 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, reviewed information sent to us by other organisations, carried out a visit on 29 November 2012 and observed how people were being cared for. We checked how people were cared for at each stage of their treatment and care, talked with people who use the service and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People living in the home said they felt that they were safe at The Yachtsman. They said staff were approachable and kind and they could talk to them. People told us that they would tell the staff or their relatives if they were worried or something was wrong and it would be dealt with. Some people told us that in the past one person living in the home had become very confused and had been very agitated. They said that although distressing, staff had made sure everyone was kept safe whilst also looking after the person.

We spoke with staff about safeguarding. They were able to explain what to do in the event of any allegations or suspicion of abuse. They said they would talk to senior staff if they had any concerns about care in the home. If this was not possible they knew to contact the Local Authority.

The manager had reported any safeguarding issues to the funding authority, who carried out their safeguarding procedures. Any safeguarding issues were dealt with appropriately and CQC informed as required.