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Archived: The Yachtsman Rest Home

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Inspection report

Date of Inspection: 7 March 2011
Date of Publication: 18 May 2011
Inspection Report published 18 May 2011 PDF

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

Staff training and ways of working help to keep people living in the home safe from harm.

User experience

We spoke to staff who said they had access to these and that they had read and understood them. People living in the home and staff said they could talk to the manager or senior staff if they had any concerns about care in the home and know they would investigate this. They told us they had received training in the protection of vulnerable adults and most staff showed understanding of the procedures to be followed in the event of any allegations or suspicion of abuse or neglect. Staff members spoken to said they would report any concerns they had about care practices to the appropriate people to make sure people living at the home are kept safe.

Other evidence

The home has procedures in place for dealing with allegations of abuse. The manager said that she was familiar with the mental capacity act and that staff were receiving training on this. She had been involved in mental capacity and deprivation of liberty assessments and that these had ensured the correct support to the people involved. However she was not aware that she needed to contact us about any deprivations of liberty. Concerns about care had been acted on and the manager knew to alert the Local Authority about any possible safeguarding issues.