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Archived: The Yachtsman Rest Home

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Inspection report

Date of Inspection: 7 March 2011
Date of Publication: 18 May 2011
Inspection Report published 18 May 2011 PDF

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Not met this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

Our judgement

Procedures are in place to ensure people are able to give valid consent to their care and support

User experience

One person spoken to said staff always ask her if she is happy with plans for her and she chooses what to do. A relative spoken to said she was kept involved in her husbands care but another person’s family said they were unaware of some aspects of the care and treatment of their relation.

Other evidence

The manager said where possible service users are encouraged to make decisions regarding consent to the treatment and care provided, including consent to sharing information with other agencies. She said staff actively listen to people living in the home and where appropriate, their representatives, and act on any preferences and choices where possible. However there was no evidence of routine involvement in planning care. This is recorded in more detail in outcome one.

Where it seems that a service user does not have capacity to make a particular decision, staff involve relevant professionals using Best Interests meetings to decide on capacity regarding the issue. Staff have recently been involved in such a meeting, to deal with a health issue. Staff training on the mental capacity act and deprivation of liberty is planned for all staff. Senior staff have already received training.

Most relatives spoken to felt that staff involved them where appropriate, about the care of people living in the home but others although they were aware of care arrangements they did not know that a care plan was in operation.