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Archived: Swallow Wood Care Home

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Inspection report

Date of Inspection: 6 July 2011
Date of Publication: 26 September 2011
Inspection Report published 26 September 2011 PDF | 68.87 KB

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Not met this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 06/07/2011, checked the provider's records and talked to people who use services.

Our judgement

The physical environment used for the provision of care was generally clean and fit for purpose. However cleaning schedules need to be more comprehensive to make sure they are effective and prevent, detect and control the spread of infection, and audits must be completed to monitor if this is being achieved.

User experience

People we spoke with said they were happy with the cleanliness of the service. People said "My room is kept clean and tidy by the staff and the laundry service is quick and efficient."

Other evidence

The staff training plan given to us on 6 July 2011 showed that all of the staff had received infection control training in the last 12 months. The manager was the nominated individual for infection control, and the prevention of infection policies and procedures were in place and updated on a regular basis. We were informed by the manager that he had not completed any audits in relation to infection control, but these would start by August 2011.

All areas that we viewed were clean and free from odours. Staff, people using the service and visitors had good access to hand washing facilities as wash hand basins, liquid soap and paper hand towel dispensers were available in all the bathrooms and toilets. Sanitizing hand gel was located in dispensers on the walls throughout the service. Plastic aprons and gloves were easily accessible for staff.

Observation of working practice indicated that staff had a good understanding of infection control and used appropriate techniques to ensure people were cared for in a safe way. We saw that staff put on aprons and gloves before going into bedrooms to give care; these were then removed and put into disposable bags when they left the room. Staff were seen to wash their hands before and after completing different care tasks.

We saw that hand washing posters were on display around the home. Infection control information and cleaning product information was readily available to staff and colour coded cleaning equipment seen in use by the domestics.

We were given examples of cleaning schedules within the home, but some of those we looked at lacked information. The schedules for equipment did not include baths, shower chairs or commodes and lacked details of what equipment was cleaned, by whom and with what cleaning product. The staff we spoke to said that they were doing checks on "air flow" mattress covers but this was only visual outer checks, they did not look inside the covers for contamination due to seepage/ingress of bodily fluids.