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Inspection report

Date of Inspection: 26 July 2013
Date of Publication: 3 September 2013
Inspection Report published 03 September 2013 PDF

Overview

Inspection carried out on 26 July 2013

During a routine inspection

At the time of our visit the home had a nominated manager who was not registered with us. This person was off duty and the deputy manager was in charge of the home. We were later told the manager had applied to register with us.

We talked to two visitors and three people.

We found people of varied needs and abilities were all involved in making decisions about their care as far as they were able. Their representatives were also involved, where possible and appropriate. People's independence and community involvement was promoted. One person said, "I like it here, I think it is quite settled, it is working out well, I am getting to know them and they are getting to know me."

We found the provider acted in accordance with people's wishes and the legal requirements regarding people's consent to care and treatment. People's care needs were assessed and care was planned and reviewed regularly. Care was delivered safely and in line with the care plans and people were happy with their care. One person said, "This is a nice home, the staff are good, there are activities and we have a car that is used to take people out for short trips."

We found the provider had taken steps to raise staff awareness about abuse of vulnerable people, to encourage staff to report concerns and prevent abuse occurring.

We found that the record keeping ensured people had their care delivered safely and maintained confidentiality.