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Inspection report

Date of Inspection: 27 September 2012
Date of Publication: 22 October 2012
Inspection Report published 22 October 2012 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

Our judgement

The provider was compliant with this standard. People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

User experience

We spoke to people using the services but their feedback did not relate to this standard

Other evidence

We looked at medication administration records and storage areas. We spoke with staff about the management of medicines.

We checked the controlled drug register against the medicine in stock and found these to be accurate. Controlled medicines have to be stored securely, entered into a register and checked by two staff members. We saw that these procedures were being followed correctly.

Medication administration records were accurate and up to date. An audit trail of medicines received and medicines administered was maintained. The provider may find it useful to note that for one person there was a slight discrepancy in the number of tablets given and the number of tablets in stock. This meant that a person who used the service may not have received all the medicines prescribed to them.

Where people were prescribed medicines on an only when required basis, staff spoken with knew when these medicines should be given. However, the provider may find it useful to note that there were no written instructions for staff to follow regarding when these medicines should be used. This meant that not all staff may be clear about when to use these medicines.

Staff were only given the responsibility for managing people’s medicines after receiving training and having their competency assessed in this area. People were able to manage their own medicines where this was preferred and following a risk assessment.

Each person who used the service had a medication profile in place. This identified any administration difficulties and individual preferences.