You are here

All reports

Inspection report

Date of Inspection: 22 May 2012
Date of Publication: 21 June 2012
Inspection Report published 21 June 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

The provider was meeting this standard.

User experience

We spoke to six people about the skills of staff who each confirmed that they felt staff were appropriately skilled to meet their needs.

Other evidence

There were effective recruitment and selection processes in place.

We looked at recruitment and induction records for three members of staff recently recruited to work at the home. We found that appropriate checks were undertaken before staff began work. These included interviews, seeking references and undergoing criminal record checks on each applicant and professional registration checks, as appropriate. Each new member underwent an induction period, where they undtook training and assessment to ensure they had the appropriate skills to undertake their job and use the equipment provided. All new staff had a probationary period and their performance was reviewed at three month intervals for the first six months to ensure they had the appropriate skills to work in a care setting. We spoke with a trainer who showed us the competency assessment tools they used for each job role to assess that staff had the necessary skills for their job. We spoke to a nurse and a care worker recently recruited to work at the home. They confirmed they had received appropriate support, training and assessment during their induction period.