The Care Quality Commission
  • Doctor
  • Independent doctor

Sk:n - Northampton Cheyne Walk

Overall: Good read more about inspection ratings

1 Cheyne Walk, Northampton, Northamptonshire, NN1 5PT (01604) 212917

Provided and run by:
Lasercare Clinics (Harrogate) Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Sk:n - Northampton Cheyne Walk on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Sk:n - Northampton Cheyne Walk, you can give feedback on this service.

1 March 2022

During a routine inspection

We carried out an announced comprehensive inspection at Sk:n Northampton Cheyne Walk on 1 March 2022.

The clinic was last inspected by CQC in December 2013.

We based our judgement of the quality of care at this service on a combination of:

  • What we found when we inspected.
  • Information from our ongoing monitoring of data about services.
  • Information from the provider, patients, the public and other organisations.

How we carried out the inspection:

During the inspection, we visited all areas of the service. We spoke with the manager and a member of staff who was a brand lead. We also reviewed comments from patients collected by the service. We reviewed five sets of patient records.

We have rated this service as Good overall.

We found that:

  • The service had good systems to ensure patients received safe and effective care and treatment.
  • There was an effective system to identify and safeguard people from abuse.
  • The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
  • Staff involved and treated people with compassion, kindness, dignity and respect. Patient feedback received by the service supported this.
  • Patients could access care and treatment within their preferred timescales.
  • Staff in lead roles were visible and approachable. Staff expressed positive views on their working relationships with managers.
  • There was a strong focus on continuous learning and improvement and staff’s professional development.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

13 December 2013

During a routine inspection

We spoke with three people who had been treated at Sk:n Northampton and they all told us that they were very pleased with the results of their treatment. One person said 'all the staff are lovely, you can ask them any questions, and I love coming here'. Another person told us 'I'm very happy with my treatment I have had a lovely result'.

We found that treatment was provided in a clean comfortable environment and that infection prevention measures were in place which ensured the safety of people using the service.

We saw that regular audits had been completed which ensured the ongoing quality of the service.

We found the service to be well managed.

22 February 2013

During a check to make sure that the improvements required had been made

We reviewed the improvements the manager had made to the management of medicines and assessing and monitoring the quality of service provision. We found that an out of date emergency medicine had been replaced with a new emergency medicine. This was to make sure that if someone had a severe reaction to other medicines used at the clinic, they were able to receive emergency medicine that was in date and worked properly.

The manager had also made changes to the system of assessing and monitoring the quality of service provision. We found that systems were put in place to make sure that medical professionals had provided a copy of their most recent medical appraisal. We also found that the manager had completed a medicines check to make sure that all medicines stored at the clinic were in date and safe to use by people who used the service.

13 November 2012

During a routine inspection

We spoke with two people who used the service. They both told us that they were pleased with the treatment they had received at SK:N Northampton. They said that they had received an assessment of their needs with the staff before they received their treatment. This was to make sure that any treatment given was in line with their individual requirements.

One person told us that the staff explained to them that they needed additional tests to be completed. This was so that they had reassurance that their condition would not affect their health. They also told us that the staff had explained to them the treatments that were available to them and included the risks and benefits of each treatment. This was so they could make an informed choice about the treatment that best suited their needs.

People we spoke with also told us that they had received information about how to look after their skin once they had received the treatment. This was so they could make sure that their skin was well looked after and kept healthy.