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Archived: Acorn Lodge - Blackpool

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 24 November 2011
Date of Publication: 29 December 2011
Inspection Report published 29 December 2011 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

The staffing levels being deployed at the home were sufficient to meet the needs of the people being supported however there is no system in place to monitor working time directive and staff are working long shifts which may pose a risk to people if not monitored.

User experience

People that use services told us that staff were kind, helpful and available to support them when needed.

Other evidence

We looked at the staff rosters; spoke to staff and the manager. We found that staff were working long shifts of up to 14 hours. We discussed the long hours that staff were working with the manager and he said that staff worked long hours only at their request and with their agreement. We advised the manager to seek advice from the provider’s employment advisors to ensure that staff are not working hours in additional to the working time directive, which is a law about safe working hours. We have informed commissioners who place people at this home about this matter.

We saw that training had been arranged for staff for safeguarding adults’, moving and handling and medicines management. The manager confirmed that the provider had engaged another training organisation to provide staff with the required training as the previous training organisation used went out of business.

We saw that the manager had completed supervision with staff in the last two months and had introduced a new supervision format which aims to ensure that staff have supervision sessions at least every two months and an annual appraisal. We could not see the previous supervision session recording as this information had been archived by the manager.