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Archived: Acorn Lodge - Blackpool

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 24 November 2011
Date of Publication: 29 December 2011
Inspection Report published 29 December 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People living in the home were kept safe and protected from abuse.

User experience

People who use the service told us the staff were very kind and treated them well. They told us they felt safe and liked living at the home.

Other evidence

The home had procedures in place for dealing with allegations of abuse. The home used Blackpool Council’s safeguarding adults’ procedure. The manager was aware that the Council’s policies they had dates back to 2005 and needed to get the most up to date policy. The manager said they were also in the process of writing a new policy for the provider which would link into the Council’s safeguarding policy.

We spoke to the manager and support worker on duty abut their understanding of the safeguarding process. The support worker on duty was also one of the partners in the provider organisation which operates Acorn Lodge. They showed a good understanding of the procedures to be followed in the event of any allegations or suspicions of abuse or neglect.

We saw that staff employed as support workers had recently undertaken training on safeguarding adults’ with Blackpool Council and there was information about safeguarding available to people living at the home. We did not have access to some training records for the partners of the provider organisation and their family members who were also staff working at the home when we visited as these were not held on site so could not confirm they had completed the necessary training.

At the time of this visit the Care Quality Commission had not received any safeguarding referrals about staff working at the home.