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The Maltings Care Home Inadequate

We are carrying out a review of quality at The Maltings Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 9 May 2012
Date of Publication: 28 May 2012
Inspection Report published 28 May 2012 PDF

Overview

Inspection carried out on 9 May 2012

During a routine inspection

Throughout our unannounced visit on 9 May 2012 we received nothing but positive comments from people who use the service, visitors and staff.

Seven people who live in The Maltings were spoken with. They described how �kind and considerate� the staff team were. They told us how they were offered choices and how well they were supported with all their various needs.

They told us the food was excellent and there was always a variety of choices to meet all tastes. We were told that �Nothing was too much trouble� and �I will not hear anything bad said about this home�.

People spoke about how difficult it had been to make the decision to move into this home. We were told after the initial settling in period they felt better and were now content. They said they felt safe and that the staff knew how to support them in a confident manner.

People told us about the various ways the home kept them occupied and how they are encouraged to be involved.