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Inspection report

Date of Inspection: 19 October 2012
Date of Publication: 15 November 2012
Inspection Report published 15 November 2012 PDF

Overview

Inspection carried out on 19 October 2012

During an inspection looking at part of the service

At our last inspection we found that some staff had concerns about the adequacy of staffing levels during the day time and particularly at night. The risks were increased due to the complex needs of some people using the service. Some staff told us that here had been instances where staff sickness had not been covered.

At our return inspection, the manager told us that they have now recruited additional staff. We saw the rotas for the past two months and these showed that staffing levels had been adequate. We spoke with four members of staff who confirmed that additional staff had been brought in and that staffing levels were sufficient. The manager told us that they were carrying out a workforce planning assessment to decide future staffing levels.