You are here

Options Roxby House Outstanding

All reports

Inspection report

Date of Inspection: 10 July 2013
Date of Publication: 13 August 2013
Inspection Report published 13 August 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with commissioners of services.

We were supported on this inspection by an expert-by-experience. This is a person who has personal experience of using or caring for someone who uses this type of care service.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

We found medicines were given to people appropriately, were kept safely and were safely administered and disposed of.

We looked at the systems in place for managing medicines in the home. We looked at general storage and handling as well as a sample of medication administration records (MARs), stock and other records. We found that appropriate arrangements for the ordering, recording, administration and safe handling of medicines were in place.

Medicines were kept securely and were only accessible to authorised care workers. Staff had received medicines awareness training during their induction. There was also evidence in staff files that additional medication training courses were also provided. Staff told us that they completed a number of competency checks before they were allowed to administer the medicines.

We found that senior members of staff carried out regular medicines audits (checks).

The audits concentrated on a count of medicines received, recorded as administered and remaining medicines in relation to how many were.

We looked at how medicines were reviewed and how staff responded to the changing needs of people who used the service. We found that appropriate referrals were made where necessary and any recommended actions were put in place quickly.