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Inspection report

Date of Inspection: 27 August 2014
Date of Publication: 18 September 2014
Inspection Report published 18 September 2014 PDF

Overview

Inspection carried out on 27 August 2014

During an inspection in response to concerns

We considered all the evidence we had gathered under the outcome we inspected during our inspection at Kimbolton Lodge. We used the information to answer the five questions we always ask relevant to this outcome.

� Is the service safe?

� Is the service effective?

� Is the service caring?

� Is the service responsive to people's needs?

� Is the service well led?

This is a summary of what we found:

At the time of our inspection there was no registered manager in post. The person who had been managing the service, but had not registered with us, had recently resigned. The position had been filled by an acting manager. In this report the names of two registered managers appear who were not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a registered manager on our register. This was because they had failed to inform us they were no longer managing the service.

Is the service effective?

Staff we spoke with had a good understanding of people�s needs and knew how they preferred to be looked after and treated. This meant people were supported appropriately in relation to their needs. However the records we looked at demonstrated that the range of needs the staff team could care for was not extensive and a result some people who wanted to be cared for at Kimbolton Lodge had to be refused admission.

Is the service caring?

Records showed that the staff would request advice and support from other health professionals if they were in any doubt about how effective care should be provided. This would ensure people received the care they needed but relied on the availability of other professionals to provide this support.

Is the service well- led?

Robust systems were not in place to ensure that staff had the right skills to care for people safely. This meant it was not clear exactly which conditions staff could provide safe care and support for.