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Inspection report

Date of Inspection: 9 July 2013
Date of Publication: 31 July 2013
Inspection Report published 31 July 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 July 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The home was on two levels and the upper floor was accessible via a passenger lift or stairs. On the whole people with nursing needs were accommodated in a different area from those with care needs only.

The home was well maintained and clean and tidy throughout. The gardens were fully accessible and people were observed sitting under a gazebo enjoying the sun in the garden. We also saw some people using the service, who regularly tended the raised vegetable and flower beds and helped keep the gardens tidy, going about their chosen activities. The manager told us that during the hot weather people, who often went to their bedrooms early evening, remained socialising in the garden.

Throughout the home carpets had been replaced and rooms redecorated recently. The manager had moved the dining tables into the main lounge to encourage people to move to the table for meals. The dining room had been converted into another smaller lounge giving people a wide choice of areas to sit and met.

We saw that maintenance checks on equipment in the home and the homes environment were completed regularly and any problems rectified in a timely fashion. This ensured that people lived in a safe environment and the provider has taken steps to provide care in an environment that was suitably designed and adequately maintained.