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Archived: Heathfield Care Home

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Inspection report

Date of Inspection: 27 February 2013
Date of Publication: 4 April 2013
Inspection Report published 4 April 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We carried out a visit on 27 February 2013, observed how people were being cared for, talked with people who use the service and talked with staff.


Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We spoke with three members of staff including the manager about their understanding of safeguarding people who use their service from abuse. They were able to tell us about the different types of abuse and where able to describe what behaviours someone may display if they were being abused. Staff were aware that they should report any concerns to an appropriate person and in the managers absence they would contact the local authority safeguarding team.

The manager told us that they were confident that the staff would report any concerns, and that the staff had been trained in Safeguarding Vulnerable Adults and some of the staff had been trained in The Mental Capacity Act. Training records and staff training certificates confirmed this.

We looked the homes Safeguarding Policy and found it to be reflective of current guidance. The Doctor informed us that they had not received any negative feedback from relatives about the home.