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Archived: Heathfield Care Home

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Inspection report

Date of Inspection: 27 February 2013
Date of Publication: 4 April 2013
Inspection Report published 4 April 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We carried out a visit on 27 February 2013, observed how people were being cared for, talked with people who use the service and talked with staff.


Our judgement

People experienced care and support that met their needs and protected their rights.

Reasons for our judgement

We looked at two care plans as well as their daily notes. The care plans all had photographs of the people; and were person centre. People’s assessment of care needs looked at their goals, their outcomes and support required. All aspects of people’s care needs were reviewed for example dressing and grooming, washing and bathing, mobility, nutrition, eating and drinking, hobbies, interests and community involvement.

The plans were reviewed by the senior staff on a regular basis within put from staff, people confirmed that they met with staff and that their care plans were discussed with them, and people had signed their care plans. This demonstrates that people were involved in the planning of their care.

Risk assessments had been completed and reviewed regularly, and they were used to inform the care plans. These included strategies about how risks would be managed for example moving and handling, and falls.

People’s records had details of for example their General Practitioner and next of kin. Any visits by or to healthcare professionals were recorded to show how people's healthcare needs were being met. The home also monitored people’s weight on a regular basis; any concerns were followed up with the Doctor and where necessary review their dietary needs with the cook. This demonstrates that the home was taking appropriate steps to ensure that the home was meeting individual needs

The Doctor we spoke with told us that they visit the home on a weekly basis and they found the staff caring and helpful. They told us that the home also works closely with the mental health team. This demonstrates that the home involve appropriate professionals in the relation to peoples care.

In people's daily diaries staff recorded and commented on how people had spent the day, what people had eaten and drank and any activities that they had participated. This ensured that all staff were aware how people had been during the day, and at hand over meetings at the change of shift were observed staff up dateing each other about the people they had been supporting during the day and highlighting any concerns..