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Archived: Heathfield Care Home

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All reports

Inspection report

Date of Inspection: 29 November 2010
Date of Publication: 11 January 2011
Inspection Report published 11 January 2011 PDF

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

People are happy with the home. They told us that the cleaner works hard and nothing is ever too much trouble. One person is assisted to wash and dry intimate garments in their own room.

Other evidence

We spoke with staff who told us that whilst the home is not at capacity there is enough time to keep the home clean, extra hours may be needed when the home is full. The staff feel able to speak with the manager about concerns.

The provider reported to us in its compliance assessment that they have infection control procedures in place in the home and that cleanliness standards are monitored to ensure they are being maintained. The provider reported that there were hand washing facilities in all bathrooms.

All areas of the home we looked at appeared clean and with one exception there were no unpleasant odours. We saw that a section of ceiling had a protective cover on it. The manager told us that there were some issues with one bedroom that were being addressed and that a pipe had burst the week before our visit which was to be repaired. Staff we spoke with told us that they had completed infection control and health and safety training.