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Inspection report

Date of Inspection: 29 November 2010
Date of Publication: 11 January 2011
Inspection Report published 11 January 2011 PDF

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

Our judgement

On the basis of the evidence provided and the views of people using the service we found the service to be compliant with this outcome.

User experience

People who use the service told us that the district nurse and doctor comes in to see them when necessary.

Other evidence

The record of a recent safeguarding meeting demonstrated that the provider was working effectively with the social services to ensure people using the service are safe.

Staff spoken with during the visit reported that there was a good relationship with others for example the district nursing team and social services and requests for support were responded to promptly. Staff told us that they knew what action they should take regarding wound and pressure area care. This included action they could take whilst waiting for a district nurse to attend and how and when to contact support from the nursing team.