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Archived: Partridge Care Centre Requires improvement

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Inspection report

Date of Inspection: 16 May 2013
Date of Publication: 12 July 2013
Inspection Report published 12 July 2013 PDF | 95.09 KB


Inspection carried out on 16 May 2013

During an inspection in response to concerns

We previously inspected Partridge Care Centre on 07 January 2013 and found the provider had failed to plan and deliver care in such a way as to meet people's individual needs and ensure their safety and welfare. We judged this had a moderate impact on people living there and we required the provider to make improvements. The provider wrote to us setting out their action plan which stated that they would be compliant by 31 March 2013 or sooner.

When we inspected the home again on 16 May 2013 we found the provider was still not compliant. This was because there was a delay in supporting people living in the Mallard units with their personal care requirements. This adversely affected other aspects of care such as providing people with breakfast or medication. We saw that people were not protected against the risks of receiving care and support that was unsafe because care plans for pressure ulcers were not in place.

The provider supported staff to deliver care by means of a training and supervision programme.

The provider did not have an effective system to identify, assess and manage risks to the health, safety and welfare of people who use the service and others. This was because audits had failed to identify that there were shortfalls in the standards of care delivered on the Mallard units.

People were not protected from the risks of unsafe or inappropriate care and treatment because accurate and appropriate records were not maintained.