Archived: Holywell Dene Care Home

Holywell Dene Road, Holywell, Whitley Bay, Tyne and Wear, NE25 0LB (0191) 237 4424

Provided and run by:
Southern Cross Care Homes Limited

Important: The provider of this service changed. See new profile

All Inspections

9 May 2011

During a routine inspection

People told us that they were happy with the care and support they received at Holywell Dene. Staff were kind and responded to their needs. They said they were able to make decisions about their care and lifestyle. They said that staff were aware of their individual needs.

They said that they were comfortable in the home and two people said that they liked being close to their former homes so that they had plenty of visitors. They said that the food was well cooked and that they were offered choices at mealtimes. They said that there were plenty of activities that they could take part in. People said that they were able to make their views known about the service at regular resident meetings.