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Inspection report

Date of Inspection: 2 October 2012
Date of Publication: 19 October 2012
Inspection Report published 19 October 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

The provider was meeting this standard.

There were enough qualified, skilled and experienced staff to meet people’s needs.

User experience

We saw that people were relaxed and comfortable with staff. One person said they liked the staff and felt well supported by them.

Other evidence

The home was full when we inspected it and the number of staff on duty was sufficient to meet people’s needs. There were three staff on duty during the day and one waking member of staff at night. The manager told us that agency staff were never used so that people benefited from being supported by a consistent staff team.

Most of the staff team had worked at the home for a number of years so they knew the people who lived there and their needs well. Staff we spoke with told us that they felt there were enough staff on duty to meet people’s needs.

We looked at the training plan which had been updated each month and saw that staff received essential training. For example, infection control and first aid. They also attended training that helped them understand the more specific needs of the people they supported such as about diabetes, epilepsy and autism.

Staff said they felt well supported, there were regular staff meetings and they received monthly supervision.