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Inspection report

Date of Inspection: 2 October 2012
Date of Publication: 19 October 2012
Inspection Report published 19 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider was meeting this standard.

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

User experience

We observed that if people were concerned about anything they were happy to approach staff and staff listened to them.

Other evidence

Staff confirmed that they had received safeguarding vulnerable adults training and the training was updated when it needed to be. Staff we spoke with demonstrated that they understood what to do if they suspected abuse.

The home had a copy of the Kent and Medway multi agency safeguarding vulnerable adults procedure, and an organisational safeguarding policy and procedure that had been updated this year. Staff had signed to confirm that they had read and understood the information.

Staff received other essential training to make sure they supported people safely. For example food hygiene and fire safety.

Staff had received training regarding the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards. This meant that staff understood what action to take if people were not able to make significant decions about their own care and treatment.