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Pendle View Requires improvement

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Inspection report

Date of Inspection: 18, 23 May 2011
Date of Publication: 21 June 2011
Inspection Report published 21 June 2011 PDF

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

Our judgement is that the service is compliant with this outcome as people experience good standards of cleanliness.

User experience

One person who lived in the home told us “it is a nice clean house”.

One person told us they were responsible for “keeping our rooms tidy and clean”.

Other evidence

The service sent us a copy of their Provider Compliance Assessment (PCA) as part of the planned review; this helped us to understand what was in place to ensure the service was compliant.

We were told that clear infection control policies and procedures were in place; we were told that they were being reviewed to ensure compliance with the Department of Health guidance and that one staff member had specific responsibilities for infection control and would report any concerns to the manager or area manager.

During the site visit we saw that the home was clean and free from unpleasant odours and regular checks were in place to ensure standards of cleanliness were maintained.

There had been no reported incidents of any outbreaks of infections.

We looked at personal care plans; these showed how people were supported to maintain good personal hygiene and indicated whether people were responsible for keeping areas of the home tidy and clean, such as their own bedrooms.

We looked at training records and found that staff had not attended infection control training although we were told that further training would take place by September 2011.