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Inspection report

Date of Inspection: 18, 23 May 2011
Date of Publication: 21 June 2011
Inspection Report published 21 June 2011 PDF | 131.14 KB

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Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/05/2011, 23/05/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

Our judgement is that the service is not fully compliant with this outcome. We have a minor concern as whilst people were involved in budgeting, shopping, planning and meal preparation which would give them the skills they needed it was not clear whether they were provided with a varied and nutritious diet that met with their dietary requirements and personal choices.

User experience

One person told us she was responsible for the planning, shopping and preparing some of her meals. She told us she was given support and advice from staff about healthy eating.

Other evidence

We were told that people who lived at Pendle View were involved in budgeting, shopping, planning and meal preparation which would give them the skills they needed and help to prepare them for independent living; they prepared their own breakfast, suppers and snacks and were given an allowance to shop for and prepare their own lunches. The main evening meal would be agreed as a group and they would ‘take turns’ to assist in meal preparation.

The people who lived in the home were able to choose what they would like to eat; each person had a personal locked storage area for their own food.

Records showed the level of support needed and whether there were any nutritional risks; weights were monitored and appropriate advice and action taken as needed.

It was not clear from the daily records whether people were provided with a varied and nutritious diet that met with their dietary requirements and personal choices; we were told this would be monitored by staff.

Training records showed that staff had not received Food Hygiene or Nutrition training; we were told this would be arranged by September 2011.