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Friarn House Residential Home Good

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Inspection report

Date of Inspection: 11 March 2011
Date of Publication: 21 April 2011
Inspection Report published 21 April 2011 PDF

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Inspection carried out on 11 March 2011

During a routine inspection

The home cares for people who have a dementia. Many of the people who live at Friarn House are unable to fully express their views about the service which they receive.

On the day of the visit there was a calm quiet atmosphere in the home. We observed that people appeared comfortable and relaxed with the staff who supported them. One person said �Staff do what they can to help you, they are always sociable,� another said staff were �helpful and kind.�

Most people asked said that they were able to choose what time they got up and when they went to bed. We noted that the majority of bedroom doors were locked during the day and the manager stated that this was at the request of people living at the home. It was stated that people could ask to go to their rooms at any time. When we asked people living at the home if they were able to spend time in their room one person said �It�s not advisable to go back to your room.�

We observed the main meal of the day and noted that it appeared to be enjoyed. People asked said �The food is nice,� �Dinner is alright� and �There�s always plenty to eat.� One person said �If you don�t like what�s for dinner, they always find you something else.�

People said that staff arranged for them to see healthcare professionals and assisted them to attend appointments outside the home.

No one living at the home expressed any concerns about equipment in the home or the comfort of furnishings. People asked said that they were happy with their personal rooms. One person said that it was nice living at the home because �There�s always someone to talk to in the lounge.�