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Craigneil Residential Home Good

All reports

Inspection report

Date of Inspection: 14 January 2013
Date of Publication: 7 March 2013
Inspection Report published 7 March 2013 PDF

Overview

Inspection carried out on 14 January 2013

During a routine inspection

We spoke individually with three people living at the home.They told us they were happy living at the home and that they liked the staff team. A more in-depth discussion took place with a visiting relative who told us that they were more than satisfied with the care and support provided by the staff. This person told us, �I feel very content and happy with the way my relative is cared for. My relative is safe here, well looked after and pampered. It's a brilliant place� We observed that people were comfortable and relaxed in their surroundings. It was also clear that there was a positive relationship between the staff team and the people they supported.