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Inspection report

Date of Inspection: 28 February 2013
Date of Publication: 23 April 2013
Inspection Report published 23 April 2013 PDF

Overview

Inspection carried out on 28 February 2013

During a routine inspection

There were 29 people living at the home at the time of the inspection. During our visit we spoke to13 people and made observations throughout the visit.

We reviewed six people's care plans and noted that people were involved in the planning of their care. This person said "I need help with everything I do and the staff make sure that I do not get sore as I have difficulty moving around on my own". We noted in the five care plans that we reviewed that people's individual care needs had been identified and appropriate risk assessments undertaken. This ensured that people received safe care. People told us that they were very happy living at the home. One person said "The staff are very helpful and make suggestions to you about how you would like to spend your day".

Five people at the home told us that they felt safe. One person told us "I feel really secure here and I know I can trust the staff".

We noted in service questionnaires that people at the home were happy with the care and service that they received. One person said " I am very content and happy here".

We spoke to three staff who told us that they were very happy working at the home and were well supported by the registered manager. One person said "I have been supported to develop in my role and really enjoy caring for the older people. This is my dream job".

We observed that people at the home had good relationships with staff which were based on kindness, humour and respect.