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Inspection report

Date of Inspection: 4 June 2013
Date of Publication: 14 June 2013
Inspection Report published 14 June 2013 PDF | 82.81 KB

Overview

Inspection carried out on 4 June 2013

During a routine inspection

During our inspection of the home we spoke with four people and invited them to share with us their experience of living at Lyndale Nursing Home. We also spoke with relatives who were visiting the home at the time of our inspection.

People who were living there told us there were plenty of staff on duty each day and they received very good care. One person said, �I can only praise the staff. They are so caring and know what they are doing.� Relatives told us they were very happy with the care and were confident in the ability of the staff team to provide a high standard of care.

Assessments and care plans were in place for each person and were regularly reviewed to take account of people�s changing needs. People were aware of their care needs and care plans were signed by either the person or their relative/representative. We heard from people who were living at the home that a programme of recreational and social activities was in place, including trips outside of the home.

Arrangements were established to monitor the safety of the environment. A complaints procedure was displayed in the foyer and any complaints received were responded to in an effective and timely way. Appropriate measures were in place for the recruitment of new staff.