Archived: Pure Skin Clinic

Oaklands Health Centre, Stade Street, Hythe, Kent, CT21 6BD 07505 635226

Provided and run by:
Pure Skin Clinic

Important: The provider of this service changed. See new profile

All Inspections

8 January 2013

During a routine inspection

The people we spoke with told us that the procedures they had received had been explained to them. We saw that people had signed a consent form before they received treatment. The interactions we saw between staff and people using the service were positive.

We spoke with four people who use the service. One person said 'They can't help you enough and they explain everything. Every time you go they ask you how you feel about the progress, it makes all the difference'. Another person told us 'My experience has been absolutely brilliant. Really, really good. My privacy and dignity has been respected totally'.

There were information leaflets about a number of the treatments in the waiting area. There was more detailed information available in the treatment room, which also included the cost of treatments.

People were invited to complete a patient survey that was posted to their home address. The feedback was anonymised and mostly positive.

We saw that routine servicing and testing had been carried out of equipment in the clinic which included the lasers, fire equipment and portable electrical equipment.