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Turning Point - Avondale Good

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Inspection report

Date of Inspection: 31 July 2013
Date of Publication: 4 September 2013
Inspection Report published 04 September 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 31 July 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

During our visit we found the home to be clean and tidy. The large kitchen and lounge had furniture and equipment in good condition, which provided a pleasant and spacious environment for people to use. The manager told us about the provider’s plans to upgrade the kitchen over the coming months. This was intended to provide better access and use by the people in the home.

We saw the walls of the main corridors had numerous pictures of the people in the home during various holidays and activities. One wall had been dedicated to the memory of two former people from the home who had sadly passed away during the last year. The manager told us they had done this to help people in the home as part of their grieving process.

The manager asked permission of two of the people living there for us to look at their bedrooms. This was willingly given and we could see their rooms were decorated and furnished to an individual taste with many personal items and photographs. In one of the bedrooms we were shown a light system which had been installed to help relax the person in line with their care plan.

A good sized garden at the rear of the house consisted of lawn and various pieces of garden furniture that had been adapted for safe use by the people in the home. This included two hammocks and a hot tub. We saw detailed risk assessments in the files to enable these to be used safely by the people in the home. There was also a large wooden summer house which was used by the people in the home and their relatives for a variety of activities such as meals or relaxation.

We looked at the training records and this showed all staff had received health & safety and fire safety training. Environmental checks had been done appropriately such as fridge temperatures and electrical testing. Smoke alarms and a carbon dioxide alarm were all tested weekly by staff, with the fire safety equipment checked annually by an external contractor.

We saw the list of emergency contractors that come to service equipment or make repairs. The manager told us maintenance and health and safety issues were reviewed and discussed monthly with the regional manager. The manager told us maintenance was undertaken by the landlord. Staff we spoke with confirmed any maintenance of the home was dealt with quickly and efficiently. We saw the maintenance log book which listed a variety of issues, the date raised and the outcomes.