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Inspection report

Date of Inspection: 23 September 2014
Date of Publication: 24 October 2014
Inspection Report published 24 October 2014 PDF | 67.38 KB


Inspection carried out on 23 September 2014

During an inspection to make sure that the improvements required had been made

We carried out this inspection of Brendoncare Knightwood (the service) in order to follow up a requirement we made following our last inspection of the service on 5 November 2013. On that occasion we found there had not always been a sufficient number of staff with appropriate mix of skills and experience, available to meet people’s needs.

On this occasion we found there were arrangements in place that ensured staffing levels were sufficient to meet people’s needs.

At the time of our inspection there were nineteen people accommodated at the service, sixteen were in receipt of intermediate care and three were receiving a respite service. We spoke with twelve people of the nineteen people in order to hear what they had to say about the deployment of staff at the service.

We also spoke with a six staff including the senior nurse manager and three visitors to obtain their opinions about the staffing of the service.

During our inspection we spent 45 minutes in the service’s dining room and observed the routine during the lunch meal.

We also looked at records and documents concerned with the deployment of staff such as training records, rotas and data about the dependency levels of people who used the service.

The evidence we gathered against the outcome we inspected helped us answer our key question.

Is the service safe?

Below is a summary of what we found.

If you want to see the evidence supporting our summary please read our full report.

Is the service safe?

The service is safe because there are enough qualified, skilled and experienced staff available to meet people’s needs.