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Archived: Ashleigh House

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Inspection report

Date of Inspection: 21 January 2011
Date of Publication: 29 March 2011
Inspection Report published 29 March 2011 PDF | 94.71 KB

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People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 21/01/2011, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

• Overall, we found that Ashleigh House was meeting this essential standard.

User experience

People who used the service said that the facilities were always kept clean and tidy. One person said, "I help to keep my room tidy and help staff with the washing up in the kitchen". Another person said, "There are lots of different rooms that we can use, there are lots of lounges, activities rooms, a computer room, meeting rooms and kitchen areas. We all have our own bedrooms, I chose mine myself, and I have brought in lots of my own personal possessions".

Other evidence

During the site visit we saw that all parts of the building were very clean, tidy and fresh.

The home was newly refurbished to a high standard, well decorated and well maintained. There were lots of sitting, recreational, dining space and personal space available. There were more than enough rooms for a variety of activities to take place.

Service users were able to see visitors in private in their own rooms if they wished. Furnishings and fittings were domestic in design and were in very good condition. All doors had privacy locks and All bedrooms seen were spacious and highly personalised. The rooms were centrally heated and the heating level was controlled within each bedroom. Radiators and pipes were guarded.

There was emergency lighting throughout the home. Valves were in place at water outlets; this was to ensure water is provided close to 43°C to prevent scalding.

The laundry facilities were well organised. The washing machines had the specified programme that would meet disinfection standards.