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Archived: Ashleigh House

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Inspection report

Date of Inspection: 21 January 2011
Date of Publication: 29 March 2011
Inspection Report published 29 March 2011 PDF | 94.71 KB

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People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 21/01/2011, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

• Overall, we found that Ashleigh House was meeting this essential standard

User experience

They were supported live the life they chose with full regard to their gender, age, sexual orientation, race, religion or belief, and disability. They were able to take risks and were not limited by assumptions and beliefs about their diversity. People felt their rights as citizens were recognised and promoted, including fairness, equality, dignity, respect and autonomy over their chosen way of life.

Other evidence

Information supplied by the provider clearly stated that each person had a plan of care, treatment and support in place. These were regularly reviewed, evaluated and were changed if found not to be effective. The plans aimed to maintain each person’s welfare, and took into account each persons physical, mental, emotional, personal relationships, and their social needs. This ensures all aspects of each person’s health were maintained.

The provider stated that they had a robust system and procedures in place for managing identified risks, and how these were reviewed. These were developed with people who use services, or those acting on their behalf.

Information received clearly stated that, people were able to take risks and were not limited by assumptions and beliefs about their diversity.